Lucky Charms Just Magical Marshmallows | You Could Win!

Frequently Asked Questions

Check here for quick answers to your questions, or check out the Official Rules for complete details.

What are the prizes? And how many are there?
FIVE THOUSAND ONE HUNDRED THIRTY-THREE (5,133) INSTANT WIN PRIZES - One (1) 6 oz. pouch of Original Luck Charms™ magically delicious marshmallows

Please see the Official Rules for complete details including odds of winning.
How many chances to win can I get? What if I don't have a box to scan?
You may scan and get up to fifteen (15) chances to win during the promotion period December 15, 2020 - March 31, 2021. If you don't have a box to scan or a camera on your device, click here.
How many prizes could I win?
There is a limit of one (1) prize per person.
I won game, but never received an email with more details. What should I do?
Please search the inbox, including your spam folder, for an email from customercare@helloworldfulfillment.com. If you still cannot find the email, please fill out the contact form and include the verification code presented to you (on the site) when you won to let us know so we can assist!
I think I’m having technical issues. What should I do?
Try these troubleshooting tips:
  1. Make sure you're using the most up to date version of your browser.
  2. Check to see that JavaScript is enabled in your browser settings.
  3. Clear your browser's cookies and cache.
I have recently moved or updated my email address. Can I change my registration information for this promotion?
We apologize for any inconvenience, but due to the number of entries we receive in each promotion, we are unable to change registration information. If you do win a prize during the promotional period and your contact information does change, contact customercare@helloworldfulfillment.com.
Why can't I use a P.O. Box address to register?
Your home address not only tells us where to send any prizes you win, but it also allows us to verify your eligibility to win a prize.